Asia-Pacific Maritime Arbitration Center

The Asia-Pacific Maritime Arbitration Center collects personal information to the minimum extent necessary for the purposes of provision of service for users and performance of work concerned among others.

The Asia-Pacific Maritime Arbitration Center processes and possesses personal information within the period of possession and usage of personal information under law or the period of possession and usage of personal information consented by users at the time of collection.

The Asia-Pacific Maritime Arbitration Center provides personal information to third parties only when they are permitted under Articles 17 and 18 of the Personal Information Protection Act such as consent of information holders and special provisions under law among others.

①. The Asia-Pacific Maritime Arbitration Center, for the purpose of smooth handling of personal information work, is entrusting the personal information handling work as follows.

1. Entrusted party: Neograph Co., Ltd.
2. Entrusted work: maintenance and repair of the Asia-Pacific Maritime Arbitration Center's website and computer system

②. The Asia-Pacific Maritime Arbitration Center is supervising whether the entrusted party is safely handling the personal information. Where there is a change to the entrusted work or the entrusted party, the Center will announce it through the Personal Information Handling Policy without delay.

①. The information holders may exercise the following rights related to the protection of personal information against the Asia-Pacific Maritime Arbitration Center at any time.

1. Request for review of personal information
2. Request for correction of any errors, etc.
3. Request for deletion
4. Request for suspension of handling

②. The rights under Article 5(1) may be exercised in writing or by phone, email, or fax, etc. against the Asia-Pacific Maritime Arbitration Center and the Asia-Pacific Maritime Arbitration Center will take the necessary measures without delay.

③. Where the information holders requested for correction or deletion of any errors, etc. in personal information, the Asia-Pacific Maritime Arbitration Center will not use or provide the relevant personal information before the completion of its correction or deletion.

④. The rights under Article 5(1) may be exercised through the information holder's representative / agent such as legal representative or delegated person, etc. In such case, the information holder needs to submit a power of attorney in the form of template under Annex 11 of the Enforcement Regulation of the Personal Information Protection Act.

①. The Asia-Pacific Maritime Arbitration Center processes the following items of personal information.

1. Request for Services: name, name of representative, name of responsible person in charge, address, phone number, fax number, mobile phone number, and email, etc.
2. Inquiry: name, phone number, and email, etc.
3. Arbitrators Application: name, DOB, phone number, email, current position, academic history, major work experiences, and areas of expertise, etc.

②. In the process of use of Internet service, certain personal information items such as IP address, cookie, service use record, and visit record, etc. can be automatically collected.

①. The Asia-Pacific Maritime Arbitration Center immediately destroys the relevant personal information without delay when it becomes unnecessary such as the passing of period of possession of personal information and the achievement of purpose of handling, etc.

②. Where the Center is required to continue to possess the personal information under other laws notwithstanding the fact that the period of possession of personal information consented by the information holders has passed or the purpose of handling has been achieved, the relevant personal information (or personal information file) will be transferred to a separate database or stored at a different storage place.

C. The process and method of destruction of personal information are as follows.

1. Destruction Procedure

The Asia-Pacific Maritime Arbitration Center shall establish the personal information destruction plan for the personal information (or personal information file) to be destroyed and destroy them accordingly. The Asia-Pacific Maritime Arbitration Center shall select the personal information (or personal information file) for which the reasons for destruction have arisen, and destroy the personal information (or personal information file) after obtaining the approval of the Asia-Pacific Maritime Arbitration Center's personal information protection manager.

2. Destruction Method

The Asia-Pacific Maritime Arbitration Center shall destroy the personal information recorded or stored in e-file form in a way that such record cannot be restored and shred by shredders or incinerate the personal information recorded or stored in papers.

The Asia-Pacific Maritime Arbitration Center is undertaking the following measures to secure the safety of personal information.
1. Managerial measures: regular staff training, etc.
2. Technical measures: control of right of access to the personal information handling system, etc., installation of access control system, encryption of unique identification information, etc., and installation of security program, etc.
3. Physical measures: control access to computer equipment, etc.

The Asia-Pacific Maritime Arbitration Center has appointed the following personal information protection manager for the purposes of taking overall responsibility over any work related to the handling of personal information and handling of complaint and remedies, etc. for information holders related to the handling of personal information.

This Personal Information Handling Policy shall be effective from August 18, 2014.
Please refer to the following link for the previous personal information handling policies.

Personal Information Handling Policy (prior to August 18, 2014)